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Common Types of Denied Care
Surgery
Health insurance can deny coverage for medically necessary procedures, including joint replacement, cardiac surgery, spine surgery, and other operations. Denials may cite medical necessity criteria, prior authorization, documentation requirements, plan exclusions, or other plan-based limits.
Rehabilitation and Physical Therapy
Coverage may be denied for recovery services such as inpatient rehabilitation, outpatient physical therapy, occupational therapy, speech therapy, or extended rehabilitation. Denials often involve medical necessity determinations, benefit limits, documentation issues, or plan exclusions.
Prescription Medications
Insurers may deny prescription coverage because of formulary restrictions, prior authorization, step therapy, quantity limits, or plan exclusions. Some denials also involve medical necessity criteria or documentation requirements.
Mental Health and Substance Use Treatment
Coverage disputes can arise for counseling, psychiatric care, intensive outpatient programs, and inpatient or residential treatment. Denials may be based on medical necessity criteria, level-of-care determinations, benefit limits, network rules, or plan exclusions.
Specialist Referrals and Second Opinions
Plans may deny specialist consultations or second opinions due to out-of-network rules, referral requirements, prior authorization requirements, or disputes over medical necessity.
New, Advanced, or “Investigational” Treatments
Some claims are denied as “experimental,” “investigational,” “unproven,” or otherwise excluded under the plan’s definitions. Appeals in these cases often focus on the plan’s wording, the clinical record, and the support provided with the request.

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Appeal Healthcare helps patients and families respond to health insurance denials through a structured health insurance appeal process. When coverage is denied, we help you identify the stated reasons for the decision, locate the relevant plan terms, and assemble supporting documentation into a complete, deadline-aware appeal submission. Because deadlines and procedures vary by plan, the first step is usually confirming which rules apply to your coverage and what your appeal must address.
Common Types of Denied Care We Help Patients Appeal
Surgical Procedure Denials
Surgery-related denials may be based on “medical necessity,” prior authorization requirements, documentation standards, benefit limits, network rules, or plan exclusions. We help organize the clinical documentation and connect it to the plan terms and denial rationale that control the appeal.
Rehabilitation and Physical Therapy Denials
Rehabilitation and therapy denials can involve inpatient rehabilitation, outpatient therapy, physical therapy, occupational therapy, speech therapy, or extended treatment. Denials may cite medical necessity criteria, benefit limits, level-of-care criteria, documentation requirements, or plan exclusions. We help present the documentation and plan-based arguments needed to address the stated basis for denial.
Prescription Medication Denials
Medication denials can involve formulary restrictions, prior authorization, step therapy, quantity limits, coverage exclusions, or “medical necessity” criteria. We help build an appeal that ties the prescribing rationale and clinical documentation to the plan’s coverage rules and the insurer’s stated reasons.
Mental Health and Substance Use Treatment Denials
Denials in this area can involve therapy, psychiatric care, intensive outpatient programs, and inpatient or residential treatment. Reasons may include medical necessity criteria, level-of-care determinations, benefit limits, network rules, or exclusions. In some cases, parity requirements or other regulatory standards may also be relevant, depending on the plan type and coverage.
Specialist Visits, Referrals, and Second Opinions
Specialist and second-opinion denials may involve out-of-network rules, referral requirements, prior authorization, or disputes about medical necessity. We help assemble the documentation and plan-language support needed to address the denial rationale and the access rules in the coverage.
“Experimental,” “Investigational,” or New Treatment Denials
Some denials rely on terms such as “experimental,” “investigational,” “unproven,” or definitions within plan exclusions. These disputes often turn on the plan’s wording, the clinical record, and the support submitted with the request. We help structure the appeal around the controlling terms and the documentation available.
If you have a denial letter, you can submit it for review to identify the next steps based on the plan type, the stated denial reasons, and the applicable deadlines.
When health insurance denies treatment, the next steps can feel overwhelming. Appeal Healthcare helps patients and families in Kentucky and Ohio respond to health insurance denials through a structured appeal process. If you received a denial letter for a procedure, medication, therapy, mental health care, or specialist access, we help you understand the stated reasons for the decision, identify the plan terms that apply, and prepare a complete, deadline-aware appeal submission supported by the documentation available.
When Your Health Insurance Claim Is Denied: What to Do
If you received a denial notice, start by preserving the paperwork and confirming the appeal deadline and plan type. Plans follow different rules depending on whether the coverage is an employer plan governed by the Employee Retirement Income Security Act (ERISA), Marketplace coverage governed by the Affordable Care Act (ACA), Medicare Advantage (Part C), or another plan not governed by the Employee Retirement Income Security Act (ERISA). Denials may reference concepts such as “medical necessity,” prior authorization, plan exclusions, network rules, or definitions of “experimental” or “investigational.” We help you identify what the insurer relied on and what the appeal must address.
Types of Denied Care We Help Patients Appeal
Denied Coverage for Surgery
Surgery denials may involve medical-necessity criteria, prior-authorization requirements, documentation standards, benefit limits, network rules, or exclusions. We help organize the clinical documentation and connect it to the plan language and denial rationale that control the appeal.
Prescription Medication Denials
Medication denials may involve formulary restrictions, prior authorization, step therapy, quantity limits, or plan exclusions. We help structure an appeal using the clinical record, available support from the treating provider, and the plan’s coverage terms.
Rehabilitation and Therapy Denials
Coverage may be denied or limited for inpatient rehabilitation, outpatient therapy, physical therapy, occupational therapy, speech therapy, or extended rehabilitation. Denials can involve medical necessity, level-of-care criteria, documentation requirements, benefit limits, or exclusions. We help assemble the documentation and plan-based support needed to respond to the stated basis for denial.
Mental Health and Substance Use Treatment Denials
Denials may affect counseling, psychiatric care, intensive outpatient programs, and inpatient or residential treatment. Reasons can include medical necessity criteria, network rules, benefit limits, or exclusions. In some cases, parity requirements or other regulatory standards may be relevant, depending on the plan type and coverage.
Specialist Referrals, Second Opinions, and “Investigational” Treatment Denials
Plans may deny specialist access, second opinions, or treatments labeled “experimental,” “investigational,” or “unproven.” These disputes often turn on the plan’s definitions, the clinical record, and the documentation submitted with the request. We help build the appeal around those controlling terms and the support available.
Why Patients Choose Appeal Healthcare
Start Here
If you have a denial letter, submit it through our contact form so we can identify the plan type, confirm key deadlines, and discuss next steps.
If you truly offer a free consult in every case, you can add this compliant line under the button:
Request a free consultation. We will review your denial letter.